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You can make payments using our secure self-serve facility all day, every day.
It’s easy to create a secure login to use the self-serve facility and once you have it, you can access your account at any time.
Why not bookmark the self-serve facility sign-in page for quick and easy access in future. Bookmarking a page is a method for saving a website’s URL in your web browser for quick access later, rather than searching for it again. The process involves clicking a star icon or using a keyboard shortcut, and it is available on all major browsers (Chrome, Safari, Edge, Firefox) on both desktop and mobile.
To bookmark a page using the Star Icon:
- Navigate to the webpage you want to save.
- Click the star icon located on the right side of the address bar.
- A pop-up menu will appear, allowing you to name the bookmark, select a folder (like the ‘Bookmarks Bar’ for quick access), and click done.
Click here to create a new login.
Already registered?
Click here to securely login.
Things you should know
- This service is only available to account holders.
- You can pay up to £5,000 a month using the self-serve facility. If you want to pay more than this, you’ll need to call and speak to one of our agents.
- Payments made after 8:45pm will be applied to your account the following day.
- If you have more than one part to your account (for example, a mortgage and a linked unsecured loan), we’ll split your payment across each of the loans you have with us, in line with your Offer of Loan. If you want your payment to be applied in a different way, you should tell us before you make the payment. You can call our Customer Contact Centre on 0330 159 7152. Phone lines are open Monday to Friday 8:30am – 6:00pm.